A BIG Chief Payment Plan is a payment installment option available for pre-order items, allowing customers to budget for their collectables with an affordable monthly payment schedule.
BIG Chief Payment Plans are administered by PayPal. This recurring payment system is not currently automated. Recurring payments need to be made manually via your BIG Chief account.
Shop for your pre-order item within our online store:
Calculate the amount you will pay each month:
Agree to the Terms and Conditions:
You will be redirect to PayPal to make payment for your deposit amount
Your Order will automatically update with the number of installments on your plan.
We will email you 8 days before your payment is due, you will then need to login to your account and make the required payment via PayPal.
No, Payment Plans are available for pre-order items only.
All payment are processed via PayPal, so we can accept MasterCard, Visa and Maestro. We do not accept American Express. Payments are accepted in pounds sterling (£). Please note that we are unable to accept payment cheque or money order for Payment Plan instalments.
The recurring payment agreement will continue for the number of monthly payment instalments that you selected, or until either you or we choose to end it.
Items purchased by Payment Plan will be shipped to customers once the goods have come into stock and the last payment has been charged and cleared. Shipping costs and any applicable taxes are added to the last payment.
Your debit or credit card will be charged monthly on the selected payment date, or within five business days of the date that you selected for the item's Payment Plan schedule.
You are able to pay by debit or credit card and you will not incur any card surcharges.
You can cancel your Payment Plan at any time by logging into the BIG Chief Account and submitting a support ticket to us. Please note if you cancel your Payment Plan, this does not cancel your pre-order with us.
Yes, cancellation fees apply if you cancel your pre-order of an item on a Payment Plan. See Cancellation Fees for more information.
If you cancel your pre-order within 14 days of placing your order you will receive a full refund.
If you choose to cancel your pre-order after the 14 day period, you will receive a refund minus the non-refundable deposit amount, or if the item does not have a non-refundable deposit, you will be charged £10.00 administration fee per monthly payment instalment paid.
For further information, please contact us on email@example.com